Leading my team

I put this together a year or so ago for my benefit.  I try to instill this in my team.  Do you have any thoughts?

Dean’s Core beliefs

1. Urgency – have a sense of urgency, be available to others, be urgent in your response to each other. Respond.  If you are not sure how urgent something is, ask.
2. Check behind yourself follow up, be accountable
3. Complexity – do not underestimate the complexity of our systems.
4. Teamwork – we need to function as a team, be available.
5. Instant messaging and emails cubicle-to-cubicle should not happen.  Get up and go talk.
6. Understand why.  Ask questions.  A request does not obligate IT.  Make sure you understand the NEED, not just the request.
7. Coverage – Everyone works at least 8 hours a day.  Everyone arrives by 9am, make sure there is coverage including lunches.
8. Confidence levels – need to know your stuff, be confident in answer and be right in the answer.  If you don’t know, say so.
9. Commitment and accountability.  Your word is your commitment, keep each other accountable to your word and commitments
10.  Time management – encourage to turn off outlook pop-ups, msn, etc. get rid of distractions.  ( I think we can now add Twitter and Facebook!

Any thoughts?  What core beliefs do you instill in your team?