Many of you know by now we had some very long nights last week due to an issue in our datacenter.
I thought I’d share a few thoughts over the next few months about what I’ve learned and how we managed.
First, I’d like to address email. Our Exchange 2003 Mail server had some issues with its mail store. In a nutshell, the mail store was corrupted.
In researching the issue, I realized that we have many users that do not manage their inbox and subfolders.
I thought I’d share a youtube video that I found that may help users manage their mail. I found this to be quite friendly.
I would suggest that you archive your mail to your “My Documents” folder under a subfolder called “My Mail”. Enjoy.
Update: My friend, Nick Nicholaou, wrote a short article on this also.
2 comments:
I agree, Dean-- this is an important issue! I wrote an easy-to-follow article on the topic earlier this year for Christian Computing Magazine, which you can download for free at http://bit.ly/2mXkRj .
We discourage customers from putting PST files under My Documents due to the fact they are redirected to the server and made available offline with Offline Files. The syncronization in Offline Files will not synchronize PST files resulting in irritated users and support staff!
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